A Promise of Service
We are dedicated to delivering exceptional customer support in all facets of our business relationships with our partners.
OUR GUARANTEE
At Masaba, we back our new equipment with a five-year structural warranty and a two-year component warranty. Our commitment is to provide customers with the highest quality products and support available in the market today.
Onsite Support
Our experienced field service team and dealer representatives offer on-site support tailored to your operation. As a dedicated service provider, our production team is focused on enhancing process performance, boosting productivity, and ensuring maximum plant availability. Our service team is committed to delivering reliable equipment performance, effective preventive maintenance, and improved safety.
Aftermarket Parts
We know your business demands more than just a quality product. That’s why you can count on Masaba. Our equipment and service are backed by a comprehensive parts inventory, maintained in our warehouse and at various dealer locations. We commit to doing everything possible to provide you with the best quality, longest-lasting parts precisely when you need them.
Training
Success requires more than just great equipment—it also depends on the skill and expertise of the people who operate and maintain it. To help customers maximize their equipment’s potential, a variety of training options are offered, including dealer visits, detailed manuals, and instructor-led courses for both operators and service technicians.
The goal is to provide the most effective and high-quality training in the industry, with programs continuously developed to meet the highest standards and customer needs.
For customized training courses at your location, click below to contact us today.
MASABA EQUIPMENT SETUP INSTRUCTIONS AND TUTORIALS
Magnum Setup Video
Magnum Swing Arm Setup Video
Magnum Operating Instructions
Magnum Troubleshooting
Masaba Truck Unloader Instructions